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1. Q: What is your minimum order quantity ?
A: Our minimum order quantity is 5 items for new customers . Most of our customers order more than $300 USD in each order . _____________________________________________________________________________
2. Q: What is your shipping cost ? A: Our shipping cost depends on the country,quantity and weight. Different quantity and weight, different shipping. For 6kgs to USA, the total shipping is about $67.35 USD. -----------------------------------------------------------------------------------------------------------------------------------------------
3. How to use paypal to send payment ?
A: The steps to send payment with paypal is as follows: enter www.paypal.com , click " send money ", enter our paypal email address , fill in the amount , choose "personnal payments" or "online purchase" , click "continue" , click " send money" .
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4. Q: Why are your items are so cheap ? Is the quality good ? A: ----------------------------------------------------------------------------------------------------------------------------------------------- 5. Q: What is your shiping methods? A: We ship goods by EMS, HongKong EMS, TNT, UPS, DHL and FeDex. As soon as your order is shipped out, a tracking number will be email to you. We offer door to door service. ----------------------------------------------------------------------------------------------------------------------------------------------- 6. Q: When can i expect to get my items ? A: The items will be sent out to you within 1 or 2 working days. Then you’ll receive them about in 5-10 days. ----------------------------------------------------------------------------------------------------------------------------------------------- 7. Q: What is the return policy ? A: All designers are quality guaranteed . Before shipment, all items will be checked very carefully. However,if you find some item(s) are in wrong color, wrong size or wrong style in your received order please inform us within 3 working days to ask for exchange . Remember that all items must be returned unworn, with all tags still attached and in the original packaging it arrived in. When we receive the returned item(s) we will arrange the exchange/refund ASAP. The buyer will be responsible for the shipping when you send the items back to us. We will be responsible for resending goods to you .
Return is not available if the merchandise break after you worn or used. We donot accept return and exchange if we sent you correct sizes while you feel the sizes too small or too large. Please understand that some items may have color abberation because of camera or light, and some sizes may have 1-3 centimetres deviation.
8. Q : Is the shippment safe ? Do i need to pay custom duty or import tax ?
A: Our shippment is safe because we ship goods as gifts or sample. We will write "gifts" or "sample" on your package. 99% of the shippment is tax-free.
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